All orders Departing from Florida, U.S.A.  

Customer Service

Shipping & Delivery
All flight controllers are flashed, soldered (where ordered) and tested before being sent. We feel this provides our customers with the best experience, as our default settings are good for most setups. More work for us, less work for you! We want you to be as "Ready To Fly" as possible! Please allow at least one week for orders to ship- time will be less for small parts orders, many of those orders ship within 1 day! All orders are shipped via USPS.
Privacy & Security

This privacy policy discloses the privacy practices for (readytoflyquads.com). This privacy policy applies solely to information collected by this web site. It will notify you of the following:

What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing 
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information 
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

   • See what data we have about you, if any.

   • Change/correct any data we have about you.

   • Have us delete any data we have about you.

   • Express any concern you have about our use of your data.

Security 
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

Returns & Replacements

Returns of any new, non-defective merchandise is only valid for 30 days and may be subject to up to 30% restocking fee. If you have a problem with an item you received, please contact us ASAP. If you feel you have received something that is bad or defective, do NOT attempt any modification or repair. Any item that has been altered or physically damaged by customer is NOT eligible for return and/or exchange. Note: All flight controllers are soldered (where applicable), flashed and tested by hand to ensure a working product is sent. Be sure to contact us if you feel something is not right, and we will do our best to help. NOTE: bad soldering and/or bad connections (i.e. reverse polarity) is NOT covered.

Please note: Due to a large number of customers not returning items as promised, we cannot send out a new item until we have received the return. We understand that waiting for the return/exchange process can be frustrating. We will try to process returns as quickly as possible.

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